Help Center
OPEN PROJECT QUEUE: 173

BAVC QUEUE: 13

This help desk is for Bon Appétit Management Company marketing inquiries only. For digital signage installation, access issues, or troubleshooting issues, please refer to the product tech support help desk at: https://bamco-support.atlassian.net/servicedesk/customer/portal/3

All tickets are addressed in the order they are received, with an emphasis on high priority and time sensitive projects.

Unsure of priority level? Take a look at our reference guide on the BAMCO Programs Portal under Marketing Help Desk. https://cpgplc.sharepoint.com/sites/US-BAMCOProgramsPortal/SitePages/Marketing-Help-Desk.aspx

  1. Help Center
  2. Marketing Help Desk

Marketing Help Desk

Help with creating or updating marketing materials in print and digital, website updates, meet the team updates, and catering guide updates.

Please note: The Marketing Help Desk is monitored Monday through Friday, 9:00 a.m. to 5:00 p.m. PST. Should you have an urgent need outside of these hours, please contact your Regional Director of Activation.

  • Common Requests (Examples include: mini posters, digital signage marketing content, events and clickable headers, etc.)

    Digital Static Menu Board Form, Update "Meet The Team" page and/or form updates, Website Content Updates, Guest Communication (print and digital), Catering Guide Updates | New Catering Guides, Report an Issue
  • Other Requests

    Image File Request (Formerly Libris/Photoshelter), Waste Bin Signage Request, Amplify | Cultural Heritage Celebrations Collaboration
  • Activation Kit Bundle Requests (More to Come)

    Activation Kit Request
  • Collateral Refresh Kits (for Quarterly or Annual Signage Refreshes)

    Daily Communication Refresh + Back to School Request Form
  • National Promotions + Heritage Events

    Juneteenth Opt-out Form
  • Public Venue Website + Domain Email Requests

    Custom Domain Email Address Request, Public Venue (Squarespace) Website Request
  • BAVC Requests

    BAVC Requests
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